AlertOps 3.7 Release
What's new:
UI Overhaul – The new UI includes the same logical flow and experience as before, but now features better contrast, more intuitive placement of elements, and easier navigation. Enjoy!
Minor Bug Fixes & Enhancements – We are always working to improve the overall speed and reliability of the platform, while making it easier and more intuitive to use.
Updates in AlertOps 3.6.2.5
Important Update:
Update 3.6.2.5 includes a few important improvements (+ minor bug fixes and enhancements) from our 2019 roadmap.
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Here's a short list of important improvements:
On-Call Schedule Reports – You can now easily view your reports in the on-call schedule reports page in “now,” “daily,” and “weekly” options. Rather than just knowing who is on-call at the very moment, you can also view who was on-call earlier in the day, and who will be on-call at the end of the day.
Bulk Close – Bulk closing alerts is extremely useful when you need to mark multiple alerts as being resolved. Now, when bulk closing Alerts, you have the ability to include a Resolution for the closed Alerts.
Timeline Preview by Group - When using Centralized Notifications you now have the option to view Escalation Timeline based on a Group. Capturing the timeline as a preview ensures that have visibility into each how teams respond and context to stay within SLA.
Minor Bug Fixes & Enhancements – We are always working to improve the overall speed and reliability of the platform, while making it easier and more intuitive to use.
Updates in AlertOps 3.6.2.4
Important Update:
Update 3.6.2.4 includes 1 new feature, and 1 important improvement (+ minor bug fixes and improvements) from our 2019 roadmap.
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Here's a short list of important improvements:
Exporting Reports – You can now easily export your reports from the reporting pages in both CSV and PDF formats. Use your data efficiently for business success.
Out-of-office Update – Prevent out-of-office redundancies by disallowing users from creating an out-of-office schedule when they are already covering for another user. This feature also disallows out-of-office creation when the person covering them is also out-of-office.
Minor Bug Fixes & Enhancements – We are always working to improve the overall speed and experience of the platform to make it easier and more intuitive to use. Don't worry, if anything big changes we'll let you know.
Improvements in AlertOps 3.6.2.3
Minor Update:
Improvements in 3.6.2.3 include minor updates, and improvements to the recent 3.6.2.2 update.
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Here's a short list of important improvements:
Navigation UI Enhancement - You can now have a much easier time navigating AlertOps with the new navigation UI enhancements. The (left) navigation bar now includes both hover and active states, making it clear where you are in the app.
Custom Fields Update - Custom fields are now visible on the alerts page. Once you define a custom field, you can include it as a field in the alerts page. See it all in one place, easily!
Minor Bug Fixes & Enhancements
Improvements in AlertOps 3.6.2.2
Minor Update:
Improvements in 3.6.2.2 include minor updates, and improvements to the recent 3.6.2.1 update.
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Here's a short list of important improvements:
Out of Office - AlertOps now allows for on-call delegation for select groups, when you're in multiple groups, and not truly out of office (OOF). Essentially, you could now be out of office for 3 out of 4 groups.
Slack Integration Update - Now you can link the Slack username and the AlertOps username. This will ensure that your AlertOps username gets synced up automatically with your Slack username so you can take assignment easily.
Dashboard - Within the Top 10 Open Alerts Report- you are able to include 'Integration' and 'Source'.
Outbound Log – Show responses received from whoever we POST to in the outbound log - allowing us to troubleshoot errors.
Minor Bug Fixes & Enhancements
Improvements in AlertOps 3.6.2.1
Minor Update:
Improvements in 3.6.2.1 include minor updates, and improvements to the recent 3.6.2 release.
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Here's a short list of important improvements:
Live Call Routing Voicemails – Added the option to directly leave a message instead of automatically forwarding the call.
Weekly Schedule Notifications – Sometimes separate teams want to know what the on-call schedule looks like for the upcoming week. Now, individual Groups can set specific times for schedule reminders to be emailed to team members. Previously, this was available organization-wide only. This functionality is now available on the Groups and Schedules page instead of Account Settings page.
Mobile App Update - SAML login improvements.
Bug Fixes and Web API updates.