Dynamic Routing Based on Inbound Alerts
- Dynamic Recipient Groups – Based on the content of an inbound alert, you can now dynamically assign the alert generated it to a specific Team (or Group).
- Escalation Rule Override – Based on the content of an inbound alert, you can now also dynamically assign a specific escalation rule.
Restricted Access & SMS Improvements
What's new:
Restricted Access – Admins can now restrict access on a granular level to certain user and group types/roles.
SMS Prompts – SMS messages now include a byline for improved user experience.
Minor Bug Fixes & Enhancements – We are always working to improve the overall speed and reliability of the platform, while making it easier and more intuitive to use.
Search & API Improvements
What's new:
- Search – You can now search Alerts by 'Custom Fields'
- API – Additional API Calls along with Improved API Documentation
- Minor Bug Fixes & Enhancements – We are always working to improve the overall speed and reliability of the platform, while making it easier and more intuitive to use.
Improvements in AlertOps 3.6.2.3
Minor Update:
Improvements in 3.6.2.3 include minor updates, and improvements to the recent 3.6.2.2 update.
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Here's a short list of important improvements:
Navigation UI Enhancement - You can now have a much easier time navigating AlertOps with the new navigation UI enhancements. The (left) navigation bar now includes both hover and active states, making it clear where you are in the app.
Custom Fields Update - Custom fields are now visible on the alerts page. Once you define a custom field, you can include it as a field in the alerts page. See it all in one place, easily!
Minor Bug Fixes & Enhancements
Improvements in AlertOps 3.6.2.2
Minor Update:
Improvements in 3.6.2.2 include minor updates, and improvements to the recent 3.6.2.1 update.
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Here's a short list of important improvements:
Out of Office - AlertOps now allows for on-call delegation for select groups, when you're in multiple groups, and not truly out of office (OOF). Essentially, you could now be out of office for 3 out of 4 groups.
Slack Integration Update - Now you can link the Slack username and the AlertOps username. This will ensure that your AlertOps username gets synced up automatically with your Slack username so you can take assignment easily.
Dashboard - Within the Top 10 Open Alerts Report- you are able to include 'Integration' and 'Source'.
Outbound Log – Show responses received from whoever we POST to in the outbound log - allowing us to troubleshoot errors.
Minor Bug Fixes & Enhancements
Improvements in AlertOps 3.6.2.1
Minor Update:
Improvements in 3.6.2.1 include minor updates, and improvements to the recent 3.6.2 release.
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Here's a short list of important improvements:
Live Call Routing Voicemails – Added the option to directly leave a message instead of automatically forwarding the call.
Weekly Schedule Notifications – Sometimes separate teams want to know what the on-call schedule looks like for the upcoming week. Now, individual Groups can set specific times for schedule reminders to be emailed to team members. Previously, this was available organization-wide only. This functionality is now available on the Groups and Schedules page instead of Account Settings page.
Mobile App Update - SAML login improvements.
Bug Fixes and Web API updates.