Async Ideas

Subject: Request for Account Cancellation and Refund - Duplicate Billing - danielsamanon@gmail.com Dear ASYNC Support Team, I am writing to formally request the immediate cancellation of my annual subscription and a refund for a duplicate charge on my account. I subscribed to an annual plan for $143.90 in July, and the payment was successfully processed. However, I was surprised to find another charge of $143.90 for the same annual subscription on my credit card statement in August. I have been charged twice for the same annual period. Additionally, I have been unable to use the service as intended. Whenever I attempt to create an AI video, the platform fails to function, and I cannot access the features I paid for. Therefore, I request the following: Immediate cancellation of my subscription. A full refund of the duplicate $143.90 charge processed in August. Account Details: Name: Daniel Samanon Account Email: danielsamanon@gmail.com