At a glance:
Sometimes it's the little things that give you the most satisfaction. For us, this is one of those things. Now you can easily attach a file while creating a task. Just drag & drop to upload a file. Not much more to be said really. 🥳
Check out the video below to see it in action.
We're also planning to roll-out the new file uploading experience to the other areas of BugHerd, but you'll have to wait a little longer for that, sorry.
As always we'd love to hear your thoughts in the comments below.Read More
At a glance;
We're very excited to announce this update to the BugHerd sidebar. You can now view & add annotations to the screenshot when creating a bug. To add annotations just click the "Add annotations" link. I know, crazy right! 😲
Here's a quick video showing how it works...
A few things to note;
We've added some new shortcuts for when you're creating a bug using the BugHerd sidebar.
You can use these shortcuts whenever the Sidebar is expanded.
We have found Alt + Shift + P super useful in our testing when trying to screenshot hover states or elements that change with mouse movement.
Here's a short video showing it in action.
As always we'd love to hear your thoughts in the comments below.
PS. Stay tuned for some cool new updates for the BugHerd sidebar coming next week. We think you'll love them.Read More
At a glance...
Today we've launched an all-new Zapier integration to make it much simpler & faster for you to connect BugHerd with the other tools you use every day.
To connect Zapier, head to the "Integrations" tab in your organization settings (available only if you're a Manager/Owner of the account). Here you will find a list of popular Zaps and instructions on how to connect your Zapier Account with BugHerd.
Please note that our new Zapier integration is only available to customers on our Studio plan ($49 p/m) and above.
If you have trouble, take a look at these help articles or feel free to contact us in the comments below.
For more info head to our blog.
As always, we hope you love it! We’d love to hear your feedback in the comments below.Read More
We've updated our Chrome & Firefox browser extensions; new features include...
To see it in action, take a look at this quick video of the new experience.
You might have noticed in the last few days we've released an updated version of our browser extension. It's been a change we've been wanting to make for a long long time now, and finally, we've had the opportunity to do it.
Something we've heard regularly in your feedback is that, on occasion, it could be difficult to get the BugHerd sidebar to appear. The sidebar would just not show sometimes, and when it didn't appear, it was really difficult to understand why.
It turns out that this was usually to do with a few common reasons/errors but there was no way for you, as a BugHerd user, to easily understand why and how you could fix the problem.
With our latest update to the browser extension, we hope to make this much, much simpler.
Our browser extension now displays its state making it super clear when something isn't quite right. The image below shows the various states in which the icon can appear.
On the occasion something does go wrong, clicking the browser extension will give you simple error message to help you understand the problem & fix it.
3. See which project you're reporting bugs to
Now, by clicking on the extension when BugHerd has successfully loaded, you can see which project the sidebar will report bugs any new bugs to.
Finally, when you click on the extension icon, it will give you more information depending on which of the above states it is in. So if you're having trouble getting the sidebar to appear, just click on the extension to see why. In this example, BugHerd couldn't load because you're not currently logged-in, so the extension will display a login message.
There's a whole bunch of other changes we've made under the hood but we won't bore you with the details.
So, how do I know if I've got the new version?
You should see that the extension browser icon has changed (it's now the "BH" logo). This should have automagically happened but if you're still seeing the old version, try the following...
We hope you enjoy the updates, and as always, if you've got any feedback please do let us know via the comment box below or contacting email@example.com.
The BugHerd Team.Read More
Since launching our updated invite & on-boarding experience it's been great to hear all your awesome feedback.
One thing that a few of you told us was that it wasn't super clear how to add existing Team members to a project with the new Share Project screen.
So today we've released some changes that we hope will simplify this a lot. We hope you like it.
Let us know what you think by leaving feedback below.
Thanks again for being an awesome BugHerd customer.
PS. for a full list of what we've been up to recently, check out our June product update below.Read More