What's new on BugHerd

The Visual Bug Tracker. Like sticky notes on a website

New
August 13, 2019

Attach files when creating tasks

At a glance:

  • You can now drag & drop to attach a file when creating a task. Or, if you're old school, you can click "Attach a file" to use the file-picker too.

Sometimes it's the little things that give you the most satisfaction. For us, this is one of those things. Now you can easily attach a file while creating a task. Just drag & drop to upload a file. Not much more to be said really. 🥳

Check out the video below to see it in action.

We're also planning to roll-out the new file uploading experience to the other areas of BugHerd, but you'll have to wait a little longer for that, sorry.

As always we'd love to hear your thoughts in the comments below.

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New
August 05, 2019

Annotate screenshots

At a glance;

  • You can now add annotations to your screenshot when creating a bug!
  • Requires the BugHerd browser extension to be installed and you need to be on our Studio ($49) plan or above.

We're very excited to announce this update to the BugHerd sidebar. You can now view & add annotations to the screenshot when creating a bug. To add annotations just click the "Add annotations" link. I know, crazy right! 😲

Here's a quick video showing how it works...

A few things to note;

  • The annotations can't be edited once you have saved them. Sorry.
  • The BugHerd browser extension is required for this functionality (for now 😉).
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New
August 02, 2019

New shortcuts for creating bugs

We've added some new shortcuts for when you're creating a bug using the BugHerd sidebar.

  • Tag the whole Page: Alt + Shift + P
  • Tag an Element: Alt + Shift + E

You can use these shortcuts whenever the Sidebar is expanded.

We have found Alt + Shift + P super useful in our testing when trying to screenshot hover states or elements that change with mouse movement.

Here's a short video showing it in action.

As always we'd love to hear your thoughts in the comments below.

PS. Stay tuned for some cool new updates for the BugHerd sidebar coming next week. We think you'll love them.

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Improvement
July 22, 2019

Our all new Zapier integration!

At a glance...

  • We've updated our Zapier app with more triggers & actions than ever before
  • It's now super fast & reliable
  • You can connect BugHerd with more 1500+ apps you love with Zapier
  • Your existing Zaps will continue to work, but you'll need to update them if you want to use the new improved version.

Today we've launched an all-new Zapier integration to make it much simpler & faster for you to connect BugHerd with the other tools you use every day.

To connect Zapier, head to the "Integrations" tab in your organization settings (available only if you're a Manager/Owner of the account). Here you will find a list of popular Zaps and instructions on how to connect your Zapier Account with BugHerd.

Please note that our new Zapier integration is only available to customers on our Studio plan ($49 p/m) and above.

If you have trouble, take a look at these help articles or feel free to contact us in the comments below.

For more info head to our blog.

As always, we hope you love it! We’d love to hear your feedback in the comments below.

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Improvement
July 15, 2019

A BIG update to our browser extension

TL;DR...

We've updated our Chrome & Firefox browser extensions; new features include...

  • Extension icon changes if BugHerd has successfully loaded or not.
  • Simple error messages to help debug when the BugHerd sidebar doesn't appear.
  • See which project you're reporting a bug to.
  • and much more.

To see it in action, take a look at this quick video of the new experience.

A short example of when BugHerd has successfully loaded on the page

For the full story about what’s changed, see below.

You might have noticed in the last few days we've released an updated version of our browser extension. It's been a change we've been wanting to make for a long long time now, and finally, we've had the opportunity to do it.

Something we've heard regularly in your feedback is that, on occasion, it could be difficult to get the BugHerd sidebar to appear. The sidebar would just not show sometimes, and when it didn't appear, it was really difficult to understand why.

It turns out that this was usually to do with a few common reasons/errors but there was no way for you, as a BugHerd user, to easily understand why and how you could fix the problem.

With our latest update to the browser extension, we hope to make this much, much simpler.

So what's new with this update?

1. Different icon states for the extension

Our browser extension now displays its state making it super clear when something isn't quite right. The image below shows the various states in which the icon can appear.

2. Simpler error messages

On the occasion something does go wrong, clicking the browser extension will give you simple error message to help you understand the problem & fix it.

3. See which project you're reporting bugs to

Now, by clicking on the extension when BugHerd has successfully loaded, you can see which project the sidebar will report bugs any new bugs to.

4. Click the extension icon for more information

Finally, when you click on the extension icon, it will give you more information depending on which of the above states it is in. So if you're having trouble getting the sidebar to appear, just click on the extension to see why. In this example, BugHerd couldn't load because you're not currently logged-in, so the extension will display a login message.

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There's a whole bunch of other changes we've made under the hood but we won't bore you with the details.

So, how do I know if I've got the new version?

You should see that the extension browser icon has changed (it's now the "BH" logo). This should have automagically happened but if you're still seeing the old version, try the following...

  • Chrome users - Restart Chrome.
  • Firefox users - Take a look at this article

We hope you enjoy the updates, and as always, if you've got any feedback please do let us know via the comment box below or contacting support@bugherd.com.

Thanks,

The BugHerd Team.

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