Coming Soon
November 03, 2023
🚀 Introducing ✉️ Email as a support channel in Conversations
🚀 Introducing ✉️ Email as a support channel in Conversations, along with other channels like Instagram, WhatsApp, SMS and voice calls. Now 🔄 sync your support email inbox with Contlo to manage customer email conversations from a single dashboard. 🎟️ Create, manage & assign email support tickets to respective customer support agents 📨Quick email actions like reply & forward to resolve customer queries faster via email 🤝 Loop in multiple stakeholders using CC/BCC directly from contlo conversation dashboard 🧔🏻♂️ Gain access to a 360-degree view of customer profile and activities 🏷️ Assign tags to manage conversations better
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