What's new on Giant Rocketship

Rocketship turbocharges MSP growth by automating helpdesks in Autotask.

Improvement
May 26, 2023

Better visualization of predicted SLA violation vs current SLA violation

We now show a gold border for appointments that are associated with a predicted SLA violation and a red border for appointments that are associated with a current SLA violation.

This is based on customer requests. We welcome your feature requests!