Improvement
November 22, 2023
Dynamic Predictions & Recommendations in Action!
Experience Real-Time Insight with Rocketship's Enhanced Features:
- Dispatch Dynamics: Watch as Rocketship dynamically predicts the ideal assignee for new tickets, directly within the dispatch form. Know who will get the ticket before you even click "Submit".
- Escalation Expertise: View real-time predictions for ticket escalations within the form. Understand the pathway for up, down, or sideways escalations at a glance.
- Forward Focus: Get instant recommendations for ticket assignments based on your Escalation Rules, now vividly displayed as you fill out the form.
- Next Activity Navigator: See when a Resource will likely begin work on a task, with predictive insights appearing right before your eyes in the form.
- Smart Scheduling for Fixed Appointments: Observe recommended day and time for appointments, considering Resource workload and ticket priorities, dynamically suggested in the scheduling form.
Rocketship Brings Predictive Power to Your Fingertips – Making Every Submit Click an Informed Decision!