What's new on Giant Rocketship

Rocketship turbocharges MSP growth by automating helpdesks in Autotask.

Improvement
August 29, 2023

Improved Real-Time Monitoring of Overtime Events

We're excited to announce a small but powerful shift in how "overtime events" are displayed.
In the past, overtime events were displayed prominently in bright red on the calendar, but they retained their dynamic nature, often shifting around as priorities evolved. However, our latest update introduces a change. Now, these events intelligently "lock" to their actual start times, ensuring a true representation of your operational timeline. As time goes on, they seamlessly extend on the calendar, accurately reflecting the ongoing work.
Furthermore, we've taken your feedback to heart and have incorporated an "Expected Duration" element within the calendar's detailed view. This addition provides you with essential insights into the projected timeframe for each event.