What's new on Giant Rocketship

We're thrilled to introduce two game-changing features that will revolutionize the way you configure ticket matching criteria in the Escalation Rules of your Rocketship software.

• Import From: Say goodbye to repetitive data entry! With the new "Import From" feature, you now have the power to effortlessly import Ticket Criteria from one Escalation Rule to another. This means that if you have similar criteria requirements across different rules, you can now batch import them into a new rule. It's a quick and efficient way to ensure consistency and save valuable time.

• Bulk Editor: Managing Ticket Criteria just got a whole lot easier. The "Bulk Editor" functionality empowers you to make comprehensive edits to all your Ticket Criteria at once. No more navigating through individual criteria one by one. Now you can update multiple criteria simultaneously, streamlining your configuration process and allowing you to focus on what truly matters.

We understand that configuring Escalation Rules with precision is crucial for ensuring smooth workflows and efficient ticket management. These two new features offer you unprecedented flexibility, control, and efficiency, enabling you to adapt your Rocketship software to your unique needs effortlessly.