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What would make Opendock more useful to you?
1
Remove the appointment end time in notiifcations
Feature request
Planned
April 26, 2024
There is an issue we think should be fixed. Carriers and vendors believe their appt. time (example attached) is an arrival window and not an actual firm appt. start time.
We do not have arrival windows, the appt. below is 0600 on our end. Drivers arriving saying they believed they could arrive between 0600 and 0700. Which I agree, the below is misleading.
Change this so the carriers and vendors only see the appt. as Friday April 26 at 0600 Not 0600-0700.
2 comments
Julia
one year, 102 days ago
Hi Gary, I believe this is the duration of the appointment. There is a setting that hides the duration of the appt from carriers. I think it's worth testing to see if it eliminates the confusion
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Julia
8 hours, 41 minutes ago
Status updated to 'Planned'
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Thank you for your feedback.