Ben's onboarding flow now adapts to employee segment. Employers configure which populations see which journey — and Ben handles the rest using the same HRIS data that governs benefit eligibility. No separate employer setups, no duplicate configurations.
When an employee's circumstances change, their experience changes with it.
The first experience an employee has with Ben determines whether they come back. An onboarding journey that shows the right benefits to the right person on day one sets up better engagement across the whole programme.