Once you've sent an order to ShipStation and it ships, the shipment details flow back to Qoblex automatically via webhook — no manual re-keying of tracking numbers, no tab-switching to check carrier and service.
What updates on the Qoblex order:
Qoblex matches incoming ShipStation webhook events by ShipStation order ID first, then by stable Qoblex order metadata where available. A few reliability details worth knowing: webhook processing is idempotent and safe for duplicate or out-of-order events, so you won't end up with duplicate status updates if ShipStation retries a delivery. Events for unknown orders are logged and rejected cleanly without touching unrelated orders. Failed webhook processing is logged with enough context for support to investigate or retry.