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January 04, 2019

Service Incident - Player

09h22 EST: There is some customer report of metadata not loading on the player, we are currently looking into it.

09h30 EST: Metadata issue have been resolved. We will come back with more details.

Incident details: It was a certificate that was expired causing the metadata not to load. We have renewed the cert resolving this issue. To prevent this from rehappening we also have added monitoring on all our cert to be notified before they expire.

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