Goodbye Easy Entry App! Hello Scan Only Mode!
Until now, admission staff and volunteers without a SimpleTix account used our Easy Entry mobile app to scan tickets and admit attendees. Staff with a SimpleTix account would use our SimpleTix Organizer app for in-person sales, order management, and everything else. The fact that there were two distinct apps for these use cases was a source of confusion.
Now, all of the Easy Entry functionality is available in the SimpleTix Organizer app in something we call “Scan Only Mode”. All event staff can download and use the same application! Here’s how Scan Only Mode works…
Note: All functionality in the SimpleTix Organizer App remains the same. If you were using the SimpleTix Organizer app there will be no change to your experience.
On the SimpleTix Organizer app login screen, you will now see a “Scan Only Mode” button.
When Scan Only Mode is first launched, it needs to be connected to a SimpleTix domain using a SimpleTix Scan Key. This scan key is unique to your domain and can be found under Settings > User & Roles in the manager portal. You will need to provide this key to any staff that is using Scan Only Mode.
Your staff trying to use Scan Only Mode will see the below screen. They will need to enter the SimpleTix Scan Key in the top field and then click “Launch Scan Only Mode”.
Now that your staff is connected to your domain, they will see a screen like the below. They are ready to scan tickets for admission!
We’re excited about this simplification and we hope you are too! As always, please comment with any feedback you have about the product. Thanks for being part of the SimpleTix community!
