New
October 28, 2019
↪️ Reply to clients' reviews to celebrate the good and address the bad
Reviews are key for Sortlist to help companies to choose the right partner, faster, and with confidence. In return, they provide the agencies credibility in the eyes of their prospects.
However, as an agency, you may receive bad client reviews, and we know how bad it can make you feel.
We won't remove those bad reviews unless they breach the law or are fake because we believe that more info leads to better decisions. Learn why here
Instead, we now provide a right to reply to address each and every review. This is a great way to engage with happy clients and to provide perspective for less enthusiastic comments.
Go to your profile to start engaging 🤝