1
Issue with Running Table Navigation and KOT Management
Improvement
Under Review
May 23, 2025
Description:
When a user clicks on a running table, the system currently redirects them to the "New KOT" section, requiring them to take a new order from scratch. However, this behavior is not ideal because:
The user/waiter cannot view existing KOTs associated with the selected table.
The user/waiter cannot proceed to checkout based on existing orders.
The interface does not allow adding a new KOT in continuation with the previous ones.
Expected Behavior:
When a running table is selected:
The interface should display all previous KOTs for that table.
The user/waiter should have the option to add a new KOT to the same table.
The user/waiter should also be able to proceed to checkout with existing KOTs.
This is the most requirements from the waiter itself of one of the restaurent we have installed the software , hope you consider this features.
Thank you for your feedback.