3
Membership-Based Customer Database with Automated Discounts
Feature request
Under Review
October 09, 2025
Overview:
Introduce a membership system that allows restaurants to register and manage regular customers in a centralized database. Each customer profile can include membership level, preferences, visit history, and eligibility for discounts or loyalty rewards.
Key Features:
1. Membership Tiers:
Basic, Silver, Gold, Platinum levels (customizable by the restaurant).
Each tier offers different benefits or discount rates.
2. Automatic Discount Application:
When a member’s order is processed (either in-house or online), the system automatically detects their membership level and applies the corresponding discount.
Reduces manual work for staff and ensures consistent customer treatment.
3. Customer Database Integration:
Store contact info, visit frequency, favorite items, and feedback.
Useful for targeted marketing and personalized promotions.
4. Analytics & Reporting:
Track membership usage, discount costs, and retention rates.
Identify top customers and reward loyalty.
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