Several groups have reported issues of ghost notifications on the iOS version of Beiwe. Users would receive a notification but upon opening the app, there would be no surveys on their home screen. Zagaran is working on a more comprehensive fix but for now, there is a workaround.
To access a survey in Beiwe, you must click directly on the notification rather than opening the application. Once you click on the notification it will take you to the app home screen where your survey will be available.
To view a how-to screencast, visit our blog.
- Beiwe team