What's new on Beiwe

Digital phenotyping research platform

Fix
December 05, 2019

Issue resolved: Beiwe data upload bug

A few of you and reached out regarding missing data in Android users since 11/22. I have been working with our developers to get to the bottom of the issue and we have an update.

During routine system updates, the data processing and upload function stops for a while and then resumes once maintenance is over. Initially, they assumed this was the cause of the missing data however we realized that there was actually a bug. Last night they pushed a fix to the production server, and the Android apps have resumed uploading data.

If any Android participants left a study and uninstalled the app between 11/22 and 12/4, any data that they tried to upload after 11/22 is probably unrecoverable. But for any Android participants who are still enrolled, their data since 11/22 should be uploaded tonight and tomorrow.

Please monitor the data from Android participants over the next couple of days and please feel free to reach out to me with any issues.

Thanks for your patience.

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