Update: the issue has been resolved. Please have your users download the latest version of the Beiwe app from studies.beiwe.org.
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We've identified a bug where Android 10 users experience a permissions error loop. Users will be able to sign in and adjust the permissions on their phone, but when they go back to the app it still tells them that they have not allowed Beiwe permissions such as GPS or notifications. This may also impact data collection but it has been inconsistent user-to-user.
Some users have been able to log in to their settings and manually adjust the permissions, but this isn't a permanent fix. This is a top priority for our development team and we will keep you apprised of the situation and any updates.
Thanks,
Beiwe team