We've rolled out more features this week, including,
From within every customer record, you now have the option to archive a customer. There is also a GDPR compliant forget option.
Monetary security deposits are now clearly shown on each reservation and you have the option to store security information, for example, a passport number.
Bulk archive of inventory
No longer do you need to remove all items in order to remove the parent Product Line. We've added the option to archive both a Product Line and the items within it in one action.
Print reservation events
All the events happening within each reservation are already automatically recorded. Now you have the ability to print a copy of all these events for your records.
Ever had the same customer come back wanting to rent the same kit?
Do you have a set collection of items regularly rented together?
If so, then you'll find the ability to clone a reservation invaluable. Released this week in BRM2.0!
Simply click Clone in the reservation you want to duplicate and follow the steps.
See the help article on clone reservation for more details.
A big release this week, with more announcements to follow. For now, we're pleased to announce the following features.
Swapping the customer in a reservation is now directly supported via the RDP.
See the support article for more details.
Auto-checked and mandatory extras
Extras are now more customizable. We've included options not show extras online, make them selected by default and make them mandatory and unselectable. We think many of you will find these new options invaluable! Check out Setting up extras for more.
BRM can send automatic emails at the end of each rental, for example, to get your happy customers to leave you a review on your preferred rating site. You can fully customize your emails. You can also decide which customers you send the emails to.
This can be a really good way of promoting your customer engagement and ultimately getting more rentals.
This week we've released the first version of the Maintenance page in BRM2.0! You'll find it in the left-hand menu. Pre-canned searches make it much easier to find items needing attention.
Look out for a help article coming soon...
We've added a print feature to the Reservation List Panel and Maintenance page, allowing you to print a list of daily reservations or a list of broken items for a mechanic. Just look for the print symbol on the top right of the table:
Get in touch and let us know where you'd like this feature!
From this week, BRM will keep a historic record of every safety check, including the time and logged in user to perform the check. See recording a safety check for more details.
Also added this week is the ability to print an availability snapshot of your inventory.
This is currently a beta feature and is found under Inventory --> Print.