What's new on BionicWP

BionicWP news feed and changelog.

New
November 02, 2021

BionicWP Launches Enhanced Platform

Bigger, better, and faster than ever! Oh, you didn’t think it was possible. Well grab some popcorn and grab a seat as you are going to want to read this!

(nice, the Michael Jackson Thriller gif is always a goto!)

It’s a big day today for BionicWP.com - we have completely changed our infrastructure - why?

Well, let’s start from the beginning.

Over the last year we have built a platform (front end team), server solution (back end team), support team (client-facing team), and then a 24/7 support team. With over 30 team members around the globe, it’s been a full time operation round the clock for nearly two years. Apart from the emotional cost (it’s ok, my hair was already fleeting when I started this business), building this platform has cost us over $615k. Yeah… A LOT has gone into this platform from the ground up.

As our baby grew so did our efforts marketing & selling to new agencies. We have been pretty successful in this aspect and now have over 2000 sites on our platform! Pretty incredible and whenever I mention this to anyone they are completely shocked. To the point some major players have asked me how we have done it, but they don’t like the answer. With amazing service and support.

Like most agencies struggling to get started, part of the previous leadership in place at BionicWP did not have 1 profitable month. This was a complete shock to me as this is the complete opposite of the agency Brittany and I run, 51Blocks.com which has never had an unprofitable month. If there’s one thing the two of us do well, it’s creating a vision and watching it come to life successfully. In July, we stepped back into Bionic and we (figuratively) blew the entire infrastructure apart (gently of course) and dove deep into areas of improvement for customers and for sustainability.

The Lessons Learned

One thing I learned over the last couple of months (and to be honest, there has been a lot and my eyes have been open to a lot) overall the cost to run and maintain 1 single site was costing us way too much. So over the last 2-3 months, I have jumped head first/all in/knee deep talking/testing/talking/evaluating/talking/emailing/testing/testing/testing … Did I mention testing? Yup did that and more of that.

What was I able to find? I found a solution that was actually faster (specifically faster TTFB - time to first byte - than the current solution) and we are also now able to offer 100% fully redundant network and infrastructure. In terms even your mom can understand, if your site goes down for any reason, it will automatically direct traffic to a new server never leaving the site offline.

What does all of this mean?

I thought you’d never ask! This means we’re now offering 3 incredible solutions.

Google hosting (previous solution)

New! Bolt Plans with 100% Uptime and a failover infrastructure

3rd Solution - if for some reason our new bolt plans platform doesn’t work we have a 3rd solution that we can offer to those more resource-hungry sites.

So far the rollout has gone smoothly! While the process of moving over 2000 sites is not exactly what I call an exceptionally fun time, we have already migrated over 500 sites to these 2 new solutions and have been extremely happy with the TTFB (time to first byte) and we have yet to have a downtime event due to any network/infrastructure issues.

So you might say, ok Michael, great...how much more is this going to cost me? This is actually something I kept in mind as I built out this new solution. Turning BionicWP into a profitable company wasn’t going to come at the cost of making expenses higher for our partners. The price to host a site is actually coming down and will be less if you choose from our new Bolt plans.

Better… and it’s cheaper?

What can I say? I just love you guys that much. :) But really, because our costs have come down by rebuilding our infrastructure we were able to offer more competitive pricing in the managed WordPress space (I promise you’re still special too). We also have streamlined a number of things on our side to provide a better customer experience which helped reduce costs as well.

So we are not like other companies (especially phone and internet companies), our current clients can get this pricing as well. We just need to migrate your site to our new solution and you can request that here.

Hopefully, you enjoyed that bucket of popcorn with butter or at least some juice fruits as we described this major release. While not much will look different inside the solution (this is what we will focus on in Q1 of 2022 there is a significant positive change for our hosting solution.

In all seriousness, if anyone would like to jump on the phone and discuss anything around this major shift please let me know!

Onward and upward!

Fix
September 22, 2021

Bug Fixes

- Site speed score improvement

- Pending customer validation implementation.

- Login Validation for spam users

- Add on improvements

- Automatic Container Disk Increase

- SFTP API Improved

Improvement
September 15, 2021

Changelog Tool

Ch-ch-ch-ch-changes! 🎶🎶

Today we are replacing our changelog reporting tool. Over the last year we have launched a lot of features and those can be found in the platform. Going forward we will provide more information of what we are building and how we are fixing BionicWP to hit our goal of providing a better hosting service to the WordPress hosting world.

Improvement
September 14, 2021

Spam Signup Update

If you run any kind of eCommerce business you know spammy purchases are the WORST. As it turns out there’s a pastime for basement dwellers who get bored in the black market and that’s to sign up then report misuse of the cards required to purchase. The internet truly gets weirder by the day. We had our own encounter with this malicious activity for about a week in September so we quickly locked down the platform which requires manual approval for all who sign up. We know this may cause a little delay for some who are using referral links but it stopped the issue completely so this is an area we will work on in the 4th quarter of '21 but right now we have zero issue with spam sign up which is always our goal.

Announcement
September 01, 2021

BionicWP Celebrates 1 Year!

Wow, our little hosting baby turned 1-year-old today! Crazy to think that 1 year ago we opened our doors to the managed WordPress hosting world. We now host and manage over 1600+ sites. We are looking to double that again in the coming year.

Our grassroots effort to create a hosting platform that excels in customer support feels more like a mission. We are not looking to become the biggest hosting company in the world, we just want to be known by developers and agencies as THE place for WordPress website owners that need fast support from experts every hour of the day. We also look for any reason to celebrate with cake so.. Happy birthday to us!

What's coming up for BionicWP in 2022?

We have had some massive changes over the last year and the coming months are going to show that. We had a few growing pains over the last couple of months but we are now positions to scale even more quickly with fewer bugs and fewer server/launching site issues.

Oh... were you looking for more on the future rollouts? Ok, sure you don't have to twist our arm! We're more excited than a developer who finally debugged the code they messed up in the first place (if you know, you know).

Here's a sneak peek at some updates on the horizon!

  • New pricing
  • Additional platform stabilization
  • Enhanced Knowledge Base

We want to say a huge THANK YOU to all of our partners and agency owners who have helped form this product into what it is today. We would not be here without and look to continue to help your needs and requests front and center. We hope over the next couple of months we implement a better features request system so we can implement it even faster going forward. Our goal is to make support front and center in year 2. Here are some of our incredible agency partners that have made this occasion so special for us.

If you have any questions or feedback on where we are going next please feel free to reach out!

New
May 01, 2021

Lots of stuff...

While migrating from our last change log I saw that we had a lot of changes to the platform but most of it was technical items...fixing sftp, nginx, caching...more stuff and more stuff...blah blah blah. So instead of coping all of that stuff over ...Ill just put this here

We are ⚡by Beamer
We are ⚡by Beamer