Better search and filtering
Dashboard & Navigation
- You can now filter requests by client on the dashboard
- Improved request search to include client & company name
- View requests for one client by clicking the "view" icon on the clients screen
- Improved filter display
Requests
- Improvements to creating checkbox/radio/select options
- Immediate email notification is now shown before publish (before it was only scheduled)
- Fixed formatting of WYSIWYG list styling
Plus several small usability issues and bugs
Paste images into editors + more
Over the last couple of weeks, we have been monitoring the platform and watching the support desk for any issues that arose from the version 2 release.
Thanks to everyone who shared how much they love the new version or suggested improvements.
We've just published some small improvements and fixes. We're in the planning stages for some of the bigger feature releases
- Allow paste of image from clipboard to WYSIWYG
- Added a search box when choosing clients & projects (helpful for large lists of clients)
- Fixed character count issue in WYSIWYG
- Fixed event notifications not saving in the scheduler
- Improved login experience
If you have any questions, comments or suggestions please use the chat icon.
Massive Update: Version 2 Release
Content Snare just got a huge update! There are only 2 main things you need to know.
- Watch this video for a summary of changes
- I'd love it if you could screen record for the first few minutes that you use the new version and send it to me. Loom is a great Chrome extension for this. Don't hold back on feedback - it helps us make it better for you
It’s the result of over 12 months of listening to your feedback and completely re-engineering the platform. It's taken a long time, but sometimes good things are worth the wait.
Our number one priority is to make YOUR clients' lives easier. If they love interacting with Content Snare, you’ll get great content from them. Win-win.
What’s new
Version 2 completely overhauls the user interface for your clients. Initial feedback has been mind-blowing, and we're confident that your clients will love it.
It's more than a visual upgrade though. We’ve vastly improved stability and speed, while also enhancing existing features and adding in some new ones. New features and improvements are listed at the end of this email.
Because of the flexibility of version 2, we can now implement new features and enhance existing ones at a rate that previously wasn't possible.
So we need to hear about what is most important for your clients, and for you to make the most out of Content Snare. Just email us at support@contentsnare.com or use the in-app chat
New features include:
- Simplified client interface to reduce overwhelm and speed up collection
- Simplified request builder interface to make creating requests much faster
- Replacing tabs with pages
- Simple navigation showing hierarchy
- Individual file size limit raised to 20mb
- Preview templates before adding them to requests
- Preview the entire request before publishing
- See which emails will be sent before publishing
Upgrade and downtime on November 23
Content Snare is getting a massive upgrade!
It's happening on Saturday, November 23 at 2am ET / 7am GMT / 5pm AEST
You and your clients won't be able to access the platform for between 5-12 hours, which is why we've chosen a Saturday for the changeover.
Making your life easier
We've spent the last year listening to your feedback on how we can improve Content Snare.
I'd like to thank you for your patience over the last 12 months while we built version 2. It's taken a long time, but sometimes good things are worth the wait.
Version 2 completely overhauls the user interface for clients. Initial feedback has been mind-blowing, and we're confident that your clients will love it.
It's more than a visual upgrade though. We’ve vastly improved stability and speed, while also enhancing existing features and adding in some new ones.
This new version has been re-engineered from the ground up to be more flexible. This means that we can now implement new features and enhance existing ones at a rate that previously wasn't possible.
We've brought on a product & UX specialist, and over the next 6-12 months, we'll be chiseling away at the features you have asked for. Consider the new version to be a kind of "MVP", which will rapidly be improved.
From time to time, you may log in and notice things have changed. The updates menu on the left will notify you about any of these releases.
Important note on the transition
Because the client interface has changed significantly, we don't want to surprise your clients. Any existing, published requests in your account will use a client interface that is very similar to what they are currently using. Any newly published requests will use the new interface.
If you have any questions, please use the in-app chat.
New version incoming!
As you're by now aware, version 2 of Content Snare has been a long time coming!
We may have bitten off a bit more than we could chew, hence why it's taken a lot longer than expected. But this version will bring some serious performance improvements and an overhauled UI.
The 3-minute video below runs through some of the major changes so you can see what to expect.
Update on what's coming to Content Snare
There's been some radio silence on this update channel. There was an update video late last year about what is in the works, but you might not have received the notification.
Here it is. It's an informal video walking you through a few of the changes that are coming.
We've just hired a new engineer so we can finish this new release as soon as possible.
We've also had some lengthy planning sessions on what features should be highest priority over the course of 2019. There's some exciting stuff in the works to improve collaboration and integrations, including:
- Webhooks and a simple API that can be used with Zapier to create new requests or update another service when content is completed
- Activity feed and notifications
- Multiple collaborators/clients
- Live updates of content during collaboration
- Commenting
- Much more :)
The public roadmap will be updated in the coming days.