What's new on Content Snare

Get website content from your clients

Improvement
January 12, 2020

Better search and filtering

Dashboard & Navigation

  • You can now filter requests by client on the dashboard
  • Improved request search to include client & company name
  • View requests for one client by clicking the "view" icon on the clients screen
  • Improved filter display

Requests

  • Improvements to creating checkbox/radio/select options
  • Immediate email notification is now shown before publish (before it was only scheduled)
  • Fixed formatting of WYSIWYG list styling

Plus several small usability issues and bugs

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Improvement
December 09, 2019

Paste images into editors + more

Over the last couple of weeks, we have been monitoring the platform and watching the support desk for any issues that arose from the version 2 release.

Thanks to everyone who shared how much they love the new version or suggested improvements.

We've just published some small improvements and fixes. We're in the planning stages for some of the bigger feature releases

  • Allow paste of image from clipboard to WYSIWYG
  • Added a search box when choosing clients & projects (helpful for large lists of clients)
  • Fixed character count issue in WYSIWYG
  • Fixed event notifications not saving in the scheduler
  • Improved login experience

If you have any questions, comments or suggestions please use the chat icon.

Coming Soon
November 13, 2019

Upgrade and downtime on November 23

Content Snare is getting a massive upgrade!

It's happening on Saturday, November 23 at 2am ET / 7am GMT / 5pm AEST

You and your clients won't be able to access the platform for between 5-12 hours, which is why we've chosen a Saturday for the changeover.

Making your life easier

We've spent the last year listening to your feedback on how we can improve Content Snare.

I'd like to thank you for your patience over the last 12 months while we built version 2. It's taken a long time, but sometimes good things are worth the wait.

Version 2 completely overhauls the user interface for clients. Initial feedback has been mind-blowing, and we're confident that your clients will love it.

It's more than a visual upgrade though. We’ve vastly improved stability and speed, while also enhancing existing features and adding in some new ones.

This new version has been re-engineered from the ground up to be more flexible. This means that we can now implement new features and enhance existing ones at a rate that previously wasn't possible.

We've brought on a product & UX specialist, and over the next 6-12 months, we'll be chiseling away at the features you have asked for. Consider the new version to be a kind of "MVP", which will rapidly be improved.

From time to time, you may log in and notice things have changed. The updates menu on the left will notify you about any of these releases.

Important note on the transition

Because the client interface has changed significantly, we don't want to surprise your clients. Any existing, published requests in your account will use a client interface that is very similar to what they are currently using. Any newly published requests will use the new interface.

If you have any questions, please use the in-app chat.

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New
August 21, 2019

New version incoming!

As you're by now aware, version 2 of Content Snare has been a long time coming!

We may have bitten off a bit more than we could chew, hence why it's taken a lot longer than expected. But this version will bring some serious performance improvements and an overhauled UI.

The 3-minute video below runs through some of the major changes so you can see what to expect.

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