A relatively small but important update was pushed to our application today. Users can now search through reviews by the reviewer and create custom notices and reports by reviewer name.
The update is part of a broader effort to make it easier to monitor and take action against fake, malicious, or repetitive reviews. Accounts can now be set up with unique notification workflows when a targeted reviewer posts again across any review source.
We have more fraud monitoring updates coming in the next few weeks.
The application is now available in English, Spanish, Portuguese, French, German, and Japanese. Now, users can manage all aspects of the local reputation and presence in their preferred language.
Of course, customer reviews and business review responses are available in every language supported by Google.
Today we updated the Google My Business bulk download processes to provide greater visibility to attribute assignments per location. This is a big win for restaurants and retailers who want to gain exposure for searches like:
"kid friendly BBQ restaurants near me"
"women-owned accounting firms"
"wheelchair accessible dentists"
"restaurant with a quiet atmosphere"
"LGBTQ friendly bakery"
"bar with rooftop seating"
"restaurant with live music"
"Italian restaurant with gluten-free options"
"bar with unisex bathrooms"
Any business with these offerings absolutely needs to make certain their GMB listings are accurate and complete.
The best way to see full details for 10, 50, or even 2000 locations is through a structured file. Today, we have also released an updated location detail download tool. In one organized spreadsheet, you can confirm that all of your information is correct at a glance.
Sometimes you need to share reports with a wide range of stakeholders. We're supporting this use case by making the Report Management more flexible.
Send Reports to Anyone
As businesses increasingly rely on local/mobile search to drive acquisition, there is a growing need to better understand the cadence of this top-of-funnel activity.