Built For You - New in Intercom

Discover and learn about the latest Intercom features, improvements and more.

Outbound messaging
October 03, 2022

New in Tooltips: frequency controls, visual customization, and previewing

We’ve released several new features to give you more control over how Tooltips show up for your users.

1. Frequency control:

Set whether a Tooltip always shows, or only until your users engage with it (available in your Tooltip group settings).

Image #1

2. Visual customization:

  • Choose between several different fonts and header options
  • Change the color of your font and labels
  • Change the color of your Tooltip background (available in group settings)
  • Set the pointer position for each Tooltip
Image #2

3. Previewing:

Preview how Tooltips show up on the page, before you set them live.

Image #3

To learn more, check out this article.

Create your own newsfeed
Create your own newsfeed