Recruiterflow Ideas

Improving Campaign - Automated SMS Step-Skipping
Improvement
Under Review October 15, 2025
Currently, the campaign process errors out, requiring manual intervention, when an SMS step is triggered for a candidate who: Is missing a phone number. Has a number that fails to receive the text (e.g., a landline). Request: Implement a feature where the system automatically skips the SMS step and moves on without generating an error in both of these situations: No Phone Number: If the phone number field is empty. Delivery Failure: If the SMS service confirms the message is undeliverable (e.g., to a landline or inactive number). This will ensure the campaign workflow continues seamlessly for all other candidates and steps.
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