In the last few days, some customers have received a notification that the Instagram booking button will no longer be available as of January 4, 2021. This is because Instagram has changed the button setup process. If you received the notification, please set up your button again using the steps linked below.
If you didn't receive a notification, check your Instagram profile to see if the booking button is still there, just to be safe.
Great news! We've just released an exciting improvement that makes tracking your newsletter performance a lot easier.
Just click on a campaign in your newsletter overview to see how many customers received, opened and clicked the booking button in your newsletter, and how much revenue the campaign generated.
Tip: You can now click on the bounced emails to see which recipients did not receive the email, and jump right to their customer profile.
Great news: We just finished redesigning the old Reminders page in your calendar. The result is a clean and intuitive page that will make it much easier for you to create and manage your appointment reminders.
👉 Remember: You can create as many email reminders as you like and send different automated notifications before and after your appointments. With Shore Plus, you can also set up one SMS reminder.
PS: In case you haven't done this yet, you can find your reminders at Set up your company > Reminders.
Don't know how?
Voilà, your customers can now access these pages directly via your booking widget.
When you need to reassign an appointment to another employee, it's good to know who picked the one who's currently in charge of it. Was it your customer? A staff member? Or the booking system? Just move the mouse over the appointment to find out!
What do you think? As always, we're looking forward to your feedback! 👇
Did you ever wonder if there's a quicker way to find the next available slot for the customer who just called to make an appointment? There is!
Just click on the new calendar icon at the top to get a list of available slots. If needed, filter by date, employee or service to refine the suggestions. Then select the desired time to turn it into an appointment. Amazing, right?
How do you like this new feature? Give it a try and let us know what you think by posting a comment below. 😊