Since the moronic chatbot didn't create a ticket for me, I clicked "ticket portal" to see any updates. Why is there no "Create New Ticket" option in there?
I don't ever want to chat with a bot. Yours is the prime reason- it doesn't work. I followed the instructions and typed "create a ticket" and then gave the info I needed support for (moving cameras...
I would like to be able to search for filters in the Admin/Device menus. With many locations / filter options it becomes tedious to scroll for items at the bottom of the list.
The audit log on the spotai dashboard is listed in whatever time I'm using (central standard in this case), when exporting the log it is switched to a 24hr format using UTC. Can this be changed to...
I often need to pull video for theft and that involves following the subject on every camera we have at a location. Would be amazing to be able to highlight a subject and AI being able to pull all of...
Please enable the ability to send alerts when an IVR goes offline. Camera alerts already exist but it would be helpful to know if the IVR goes down at the same time as an alert.
It would be nice to have the ability to select cameras and move them between IVRs. For when they are replaced, for organizational purposes, and to minimize critical camera coverage loss when IVRs go...
We have some staff which only need to be able to access cameras while they're on-site. It would be nice if there was a toggle switch where you could limit a user's access by IP address/range, so...