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Adding reservations to existing orders

Improvement

More Details Requested December 02, 2025

It would be really helpful if in future Ticketsolve can introduce a way to add reservation's to an existing order. This would be so helpful with group bookings who often change group sizes and who want an invoice to pay the extra amount.

2 Comments

Natalie

65 days, 13 hours ago

Hey Edward,

Thanks so much for taking the time to share this 😊

I just want to make sure I’m fully understanding what you’re looking for. At the moment, you can reopen an existing order or reservation in Ticketsolve and add extra tickets directly onto it, which will update the balance due (and invoice if you re-download it).

Are you imagining something a bit different, such as creating a new reservation for the extra tickets, and then being able to merge that reservation into the original confirmed order?

If you have an example where the current workflow of reopening and amending the original order doesn’t quite work for you, it would be really helpful if you could ping that over to share with the team.

Thank you!
Natalie

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