Ticketsolve Ideas

Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.

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5
Public waiting list before events are sold out?
Feature request
Under Review
Hi team! With our Christmas screenings selling fast, it would be really good if we could switch the public waiting list on before an event is fully sold out. For example, we currently have an Elf...
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4
Automatic Ticket Allocation to Allocation Switch
Feature request
Planned
[Copied from Help Centre Wishlist]We currently set up Early Bird ticket allocations by adding effective "from" and "to" dates.Would it possible if we could set a ticket limit on one allocation, once...
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3
Improve Manage > Shows listing/search functionality
Improvement
Planned
[Copied from Help Centre Wishlist]Would it be possible to introduce a feature in the admin dashboard under Manage > Shows that would allow us to view the Shows in date order of when they were...
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2
Upcoming Alert - Amend Schedule at Show/Event Level
Improvement
Planned
[Copied from Help Centre Wishlist]Is it possible to amend the pre-event alert lead time on one show or event only? . It would be good if I could sent out an automated alert a few days before an event...
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2
Return to Box Office function
Feature request
Under Review
It would be great if when you leave the Event Summary tab on an event that it would automatically take you back to the Box Office screen, instead of going to the event calendar. It's a really minor...
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2
Customer emails - copy and paste easier
Feature request
Under Review
Can it be made possible to copy a customers email from the search page instead of having to go into their profile to copy and paste it?
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1
Seats already allocated
Feature request
Under Review
If possible, could we have an account link to a seat map so that we can see if they have already booked for a show. This would help to avoid duplicate bookings.
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1
Projects: Comment Sorting
Improvement
Under Review
Would it be possible to request a feature where comments, particularly in Projects (where we seem to write loads on each card!), can be sorted/filtered in date order by Newest first, so the most...
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0
Duplicating Discount Rules
Improvement
Planned
[Copied from Help Centre Wishlist]Sometimes I find myself repeating a rule with slight variations in order to, for example, make Full Price and Concession tickets discount to the same amount via...
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0
Tagging Order Comments to show on scanners
Feature request
Planned
[Copied from Help Centre Wishlist]We have recently started using scanners for get in to some of our shows and we have had feedback from our door staff that it would be helpful if pinned order...
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