Ticketsolve Ideas

Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.

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Suggest an idea What would make Ticketsolve more useful to you?
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9
View From a Seat
Feature request
Under review
I would like our customers to be able to see an image of the stage from the POV of whichever seat they are selecting online
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7
More Targeted Sales Reports
Improvement
Under review
Hi, It would be great to get more detailed sales reports for example: -Sales reports that alert if a show is under 50% sold with 2 weeks to go -Sales reports that show sales history i.e. week on week...
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6
Membership Status/Membership Tab
Improvement
Under review
Would it be possible to rename the setting on the main Customer Records view that relates to the customer having an active online account. Currently this toggle/status is named as 'Membership' on...
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5
Role Access
Improvement
Not Planned
It would be beneficial to review and update access roles to better align with the specific roles and responsibilities of teams within venues. Currently, granting full access to certain staff allows...
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3
Colour coded blocked seats
Feature request
Under review
It would be so helpful if you could colour code blocked seats. We have three people blocking seats - marketing comps / artiste comps and house seats. If we could colour each differently it would be...
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3
Return to Box Office function
Feature request
Not Planned
It would be great if when you leave the Event Summary tab on an event that it would automatically take you back to the Box Office screen, instead of going to the event calendar. It's a really minor...
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3
Quick View of Total Database Number
Improvement
Not Planned
[Copied from Help Centre Wishlist]It would be useful to be able to see how many customers are in the database without having to create a run a report.For example, my instinct when trying to find this...
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3
Subscriptions - longer than 12 months
Improvement
Not Planned
Would we be able to extend the period of being able to send a subscription to agents? Some of our shows are 18/24 months away, meaning I'm sending them manually. Would be handy to be able to set...
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3
Training log-in option
Feature request
Not Planned
It would be very helpful if a log-on could be created for training purposes and work experience kids, where they can practice and try stuff without anything actually happening!
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2
Make customer membership data available in checkout mailer template
Improvement
Under review
Now that multiple membership benefit products are available we are wanting to display in the checkout mailer a customer's membership details whenever they make a purchase. This acts as a reminder of...
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