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Change Venue Type after a Show is on sale
Feature Request
Not Planned
June 02, 2026
It happens quite a few times here that when a show isn't selling in the main auditorium it has to be switched to The Prop Room. At present, we rebuild the show using the new venue and reduce allocation according to current sales. Instead of having to build a new event could this be something that is looked at? It would be great to have a new venue that could be used so so that allocated seating could be swapped to unallocated and then the only thing that would be need to be looked at is the total allocation.
2 Comments
Natalie
45 days, 3 hours ago
Hey Ciara,
I hope you're well. Thanks so much for taking the time to share this.
We've reviewed this request, and it is one we do hear fairly regularly, and so we understand it would be helpful. At the moment though, switching to a different venue and swapping allocated seating to unallocated on a live event isn't something we're able to offer, and it's not on our plans to look at for now. Rebuilding the event in the new venue is the way to go for the time being.
Thanks again and I'm sorry that it's a 'no' on this one,
Natalie
I hope you're well. Thanks so much for taking the time to share this.
We've reviewed this request, and it is one we do hear fairly regularly, and so we understand it would be helpful. At the moment though, switching to a different venue and swapping allocated seating to unallocated on a live event isn't something we're able to offer, and it's not on our plans to look at for now. Rebuilding the event in the new venue is the way to go for the time being.
Thanks again and I'm sorry that it's a 'no' on this one,
Natalie
Reply
Natalie
45 days, 3 hours ago
Status updated to 'Not Planned'
Reply
Thanks for your feedback