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Past events still showing in "upcoming events"
Bug
Completed
March 28, 2026
It's 1900 and I narrowly escaped selling a ticket to a customer for the performance which took place this afternoon. Please can completed performances not appear in "all upcoming events" as it's very confusing. Thanks
3 Comments
Natalie
23 days ago
Status updated to 'Under review'
Reply
Natalie
one day, 17 hours ago
Hey Elly,
Pleased to let you know that we have now added a new 'Hide past events' checkbox on the Box Office events listings action bar (before 'Sort by') when the current view contains both past and upcoming events. It hides events that started more than 15 minutes ago by default, but you can change this time in the new "boxoffice_hide_past_events_after_minutes" general setting.
Thank you again for this feedback! Any issues or questions, please drop our Support team a message.
Natalie
Pleased to let you know that we have now added a new 'Hide past events' checkbox on the Box Office events listings action bar (before 'Sort by') when the current view contains both past and upcoming events. It hides events that started more than 15 minutes ago by default, but you can change this time in the new "boxoffice_hide_past_events_after_minutes" general setting.
Thank you again for this feedback! Any issues or questions, please drop our Support team a message.
Natalie
Reply
Natalie
one day, 17 hours ago
Status updated to 'Completed'
Reply
Thanks for your feedback