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Rich text editor
Bug
More Details Requested
August 22, 2025
Hello!
The rich text editor is frustrating! - sometimes line breaks don't work, sometimes spaces don't copy across, the English and Welsh sides are formatted differently and pasting and 'matching style' doesn't actually align with any of the font sizes listed...
Any fixes would be great :)
2 Comments
Natalie
118 days, 6 hours ago
Status updated to 'More Details Requested'
Reply
Natalie
118 days, 6 hours ago
Hey Nicole,
Thanks so much for letting us know, and I’m really sorry to hear the editor’s been frustrating for you! To help our Dev team get a clearer picture of what’s happening, please could you share a quick screen recording showing the issue in action?
We usually recommend Loom, which is free to use with a simple sign-up. It’s a really handy way to capture your screen and makes it much easier for us to see exactly what’s going on. https://www.loom.com/
Thank you!
Natalie
Thanks so much for letting us know, and I’m really sorry to hear the editor’s been frustrating for you! To help our Dev team get a clearer picture of what’s happening, please could you share a quick screen recording showing the issue in action?
We usually recommend Loom, which is free to use with a simple sign-up. It’s a really handy way to capture your screen and makes it much easier for us to see exactly what’s going on. https://www.loom.com/
Thank you!
Natalie
Reply
Thanks for your feedback