Ticketsolve Ideas

Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.

Most voted
  • Trending
  • Most voted
  • Least voted
  • Newest
  • Oldest
Sort by
Most voted
  • Trending
  • Most voted
  • Least voted
  • Newest
  • Oldest
Suggest an idea
Suggest an idea What would make Ticketsolve more useful to you?
upload_file Upload image
24
Role Access
Improvement
Under review
It would be beneficial to review and update access roles to better align with the specific roles and responsibilities of teams within venues. Currently, granting full access to certain staff...
Add a comment
15
Membership Status/Membership Tab
Improvement
Under review
Would it be possible to rename the setting on the main Customer Records view that relates to the customer having an active online account. Currently this toggle/status is named as 'Membership' on...
Add a comment
9
Improve Manage > Shows listing/search functionality
Improvement
In progress
[Copied from Help Centre Wishlist]Would it be possible to introduce a feature in the admin dashboard under Manage > Shows that would allow us to view the Shows in date order of when they were...
Add a comment
9
More Targeted Sales Reports
Improvement
Approved
Hi, It would be great to get more detailed sales reports for example: -Sales reports that alert if a show is under 50% sold with 2 weeks to go -Sales reports that show sales history i.e. week on...
Add a comment
8
Promo codes in orders and reports/overview
Improvement
Not Planned
It would be great if info on promo codes could be included in orders and in event reports and overview. I understand that I can pull a report on promo code usage but it would be really helpful to see...
Add a comment
8
Enable multiple tickets on one page
Improvement
Not Planned
Most of our customers use there mobile device to scan their QR codes however we do still have lots of customers that print them out. Each ticket is printed on a separate piece of paper. Is it...
Add a comment
7
Donations- Round Up
Improvement
Approved
I know donations is something we can do with Ticketsolve but we wanted to see whether there was more scope in it. I know currently we can add a box and have set options for donations which pop...
Add a comment
6
Sold Out Indicator
Improvement
Approved
Love the new low availability indicator, but when the show does sell out it would be nice for this indicator to say Sold Out as it is not visible a show is sold out on the what's on page.
Add a comment
5
Check in reports
Improvement
Under review
It would be great to add the detail of which scanners checked in how many customers on the check-in report? Several of our large scale events have multiple gates and we need to know how many...
Add a comment
4
"only upcoming events" should live update to remove finished shows on ticketsolve's box office page
Improvement
Not Planned
For example, on Tuesdays we have an early event at 11am. If I come in at 3pm on Tuesday, log in to Box Office and select "only upcoming", it includes the early morning event that is already finished...
Add a comment
lightbulbSuggest an idea
Changelog Ideas Roadmap