Ticketsolve Ideas

It would be beneficial to review and update access roles to better align with the specific roles and responsibilities of teams within venues. Currently, granting full access to certain staff...

Would it be possible to rename the setting on the main Customer Records view that relates to the customer having an active online account. Currently this toggle/status is named as 'Membership' on...

[Copied from Help Centre Wishlist]Would it be possible to introduce a feature in the admin dashboard under Manage > Shows that would allow us to view the Shows in date order of when they were...

Hi, It would be great to get more detailed sales reports for example: -Sales reports that alert if a show is under 50% sold with 2 weeks to go -Sales reports that show sales history i.e. week on...

Most of our customers use there mobile device to scan their QR codes however we do still have lots of customers that print them out. Each ticket is printed on a separate piece of paper. Is it...

It would be great if info on promo codes could be included in orders and in event reports and overview. I understand that I can pull a report on promo code usage but it would be really helpful to see...

I know donations is something we can do with Ticketsolve but we wanted to see whether there was more scope in it. I know currently we can add a box and have set options for donations which pop...

If concession/u18s etc tickets were more visible when scanning customer tickets, so its easier to see at a glance if it is a regular ticket, or one that may need to be checked for ID. Similar to the...

It would be great to add the detail of which scanners checked in how many customers on the check-in report? Several of our large scale events have multiple gates and we need to know how many...

For example, on Tuesdays we have an early event at 11am. If I come in at 3pm on Tuesday, log in to Box Office and select "only upcoming", it includes the early morning event that is already finished...