Ticketsolve connects teams, audiences, and data to grow revenue, elevate every moment, and transform how your organisation works, all from one platform.
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We regularly need to process orders internally, and in some situations we can't ask the customer if they can gift aid so we have to select the 'No, I don't want to gift aid' prompt.
If there was...
When orders are amended it would be useful for the name in the "created by" tab to reflect the user who made the amendment. Refunds or amendments can only be done by members of staff and not our box...
Can I suggest an option for us to set our own user levels, with tick options of what those individuals can access? This means we can manage the users and their visibility within the system?
When creating pricing schemes, it would be useful to have the ability to duplicate an existing ticket type/price option and then edit the relevant details (e.g. ticket name, price, allocation,...
It would be helpful to have a comment box on merging customer listings.
If there is a anomoly between records i.e phone number/postal address, and we need to contact the customer to clarify before...
We'd like to have the subdomains as seperate tabs on the top menu bar where shows, products etc are. We use subdomains for seperate avenues of our business and would like a way to interlink each...
It would be really useful if I could export the user sales sessions data to an Excel sheet - with so many staff the visual version has too many overlaps to be useful
To advance on from the event ticket sales & product automated email alert, an email alert for specific ticket allocations would be really useful.
That way, users could track certain ticket...