Ticketsolve Ideas

Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.

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Suggest an idea
Suggest an idea What would make Ticketsolve more useful to you?
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3
Subscriptions - longer than 12 months
Improvement
Not Planned
Would we be able to extend the period of being able to send a subscription to agents? Some of our shows are 18/24 months away, meaning I'm sending them manually. Would be handy to be able to set...
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3
Gift voucher as a gift
Improvement
Not Planned
When completing a gift voucher as a gift, the recipients email address is needed (mandatory field), but we have lots of people whom purchase as a gift but don't know the email address of the person...
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3
Cancelled shows - email reminder
Improvement
Not Planned
Whenever a show is cancelled and states on the system cancelled, is there any way for an instance to stop reminders going out for these shows. Maybe a rule put in place that reads the system and the...
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3
Dynamic Pricing Module
Improvement
In progress
We would like to propose a dynamic ticket pricing module within Ticketsolve that automatically adjusts ticket prices based on real-time availability. As availability decreases, prices would increase...
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2
Highlight on seat map if customer has already booked
Feature request
Not Planned
If possible, could we have an account link to a seat map so that we can see if they have already booked for a show. This would help to avoid duplicate bookings.
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2
easier way to identify printed tickets on seat plan
Feature request
Not Planned
with our previous ticketing system upon looking at seating plan the user could see immediately what had been paid/ printed (black) those on paid/but not printed (green) and any others - i:e comps,...
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2
Edit Comments
Feature request
Not Planned
Request to edit Customer and Order comments (similar to how post-it event comments can now be edited)
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2
Let Friends know What shows has been booked
Feature request
Approved
I noticed when booking at another venue that after I had booked a pop up with a link to forward my booking to friends popped up. This would be very useful in terms of spreading the word about shows
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2
Preview event online without enabling booking
Feature request
Approved
It would be good to be able to fully preview what a seated event looks like online with ticket allocations etc. without having to enable it for booking. (From Academy)
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2
Security Protocols
Feature request
Approved
Hi, It would be great if users were able to change their password themselves and also set a 3 monthly or timed reset period of passwords to help confirm with data protection policies - is this...
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Changelog Ideas Roadmap