Ticketsolve Ideas

Ticketsolve connects teams, audiences, and data to grow revenue, elevate every moment, and transform how your organisation works, all from one platform.

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3
Individual Setting for Benefit Products
Feature request
Under review
It is fantastic that customer can now have multiple benefit products but the reminder email system for these benefit product lack flexibility. My idea is to make this bespoke for different benefit...
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3
Search function for customers
Feature request
Approved
We have A LOT of events, and it ends up being a very long list of entries for customers to scroll through. Having a search function would enable them to quickly find an entry without frustration. It...
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3
Ability to archive tags
Improvement
Approved
We find the ability to archive Pricing Lists and Shows really useful in keeping a clean database. We use a lot of tags, especially in creating rules around ticket types. It would be great to have the...
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3
Show on sale (Toggle an Allocation from unassigned to assigned)
Improvement
In progress
When you put a show on sale and then go into allocation for each section and you forget to switch the assigned allocation is there no way of being able to do this after, just you have to delete and...
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3
Subscriptions - longer than 12 months
Improvement
Not Planned
Would we be able to extend the period of being able to send a subscription to agents? Some of our shows are 18/24 months away, meaning I'm sending them manually. Would be handy to be able to set...
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3
Gift voucher as a gift
Improvement
Not Planned
When completing a gift voucher as a gift, the recipients email address is needed (mandatory field), but we have lots of people whom purchase as a gift but don't know the email address of the person...
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3
Cancelled shows - email reminder
Improvement
Not Planned
Whenever a show is cancelled and states on the system cancelled, is there any way for an instance to stop reminders going out for these shows. Maybe a rule put in place that reads the system and the...
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2
Highlight on seat map if customer has already booked
Feature request
Not Planned
If possible, could we have an account link to a seat map so that we can see if they have already booked for a show. This would help to avoid duplicate bookings.
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2
easier way to identify printed tickets on seat plan
Feature request
Not Planned
with our previous ticketing system upon looking at seating plan the user could see immediately what had been paid/ printed (black) those on paid/but not printed (green) and any others - i:e comps,...
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2
Edit Comments
Feature request
Not Planned
Request to edit Customer and Order comments (similar to how post-it event comments can now be edited)
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