Ticketsolve Ideas

Ticketsolve connects teams, audiences, and data to grow revenue, elevate every moment, and transform how your organisation works, all from one platform.

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Suggest an idea What would make Ticketsolve more useful to you?
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2
Preview event online without enabling booking
Feature Request
Considering
It would be good to be able to fully preview what a seated event looks like online with ticket allocations etc. without having to enable it for booking. (From Academy)
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2
Security Protocols
Feature Request
Considering
Hi, It would be great if users were able to change their password themselves and also set a 3 monthly or timed reset period of passwords to help confirm with data protection policies - is this...
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2
Clone at Show Level
Feature Request
More Details Requested
It would be great to have the ability to close shows, not just events. We have a Cinema Season that runs every Monday at 5pm and 8pm, so currently we have to build each show separately (there could...
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2
Adding reservations to existing orders
Improvement
More Details Requested
It would be really helpful if in future Ticketsolve can introduce a way to add reservation's to an existing order. This would be so helpful with group bookings who often change group sizes and who...
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2
Notes to be shown when scanning tickets
Improvement
More Details Requested
It would be great when scanning in tickets on the Check In app that any booking notes added to the booking were flagged with a smaller icon so they can viewed.
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2
Highlight on seat map if customer has already booked
Feature Request
Not Planned
If possible, could we have an account link to a seat map so that we can see if they have already booked for a show. This would help to avoid duplicate bookings.
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2
easier way to identify printed tickets on seat plan
Feature Request
Not Planned
with our previous ticketing system upon looking at seating plan the user could see immediately what had been paid/ printed (black) those on paid/but not printed (green) and any others - i:e comps,...
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2
Opt-In and then unsubscribes
Improvement
Not Planned
As box office staff are either setting up a new customer, or dealing with a current customer, they are asking them if they would like to reeive our emails, which is good practise. However one little...
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2
Discount Types
Improvement
Not Planned
It would great to be able to see what type of discount has been added when tickets are in the basket. This is so that when selling tickets staff can tells customers why they are getting a discount...
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2
New Show Title text options
Improvement
Not Planned
Literary Festival requested various italics and strikethoughs for titles of new shows to correspond with book titles. Flexibility to do this would be great. Thanks.
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Changelog Ideas Roadmap