Ticketsolve Ideas

Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.

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Suggest an idea What would make Ticketsolve more useful to you?
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7
View From a Seat
Feature request
Under review
I would like our customers to be able to see an image of the stage from the POV of whichever seat they are selecting online
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7
More Targeted Sales Reports
Improvement
Under review
Hi, It would be great to get more detailed sales reports for example: -Sales reports that alert if a show is under 50% sold with 2 weeks to go -Sales reports that show sales history i.e. week on week...
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6
Membership Status/Membership Tab
Improvement
Under review
Would it be possible to rename the setting on the main Customer Records view that relates to the customer having an active online account. Currently this toggle/status is named as 'Membership' on...
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3
County drop down option at Box Office
Improvement
Under review
Hi I think it would be really beneficial to have the county tab as a drop down in the Box Office interface, similar to the online option, to ensure uniformity of counties for extraction and analysis...
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3
Quick View of Total Database Number
Improvement
Not Planned
[Copied from Help Centre Wishlist]It would be useful to be able to see how many customers are in the database without having to create a run a report.For example, my instinct when trying to find this...
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3
Role Access
Improvement
Not Planned
It would be beneficial to review and update access roles to better align with the specific roles and responsibilities of teams within venues. Currently, granting full access to certain staff allows...
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2
easier way to identify printed tickets on seat plan
Feature request
Not Planned
with our previous ticketing system upon looking at seating plan the user could see immediately what had been paid/ printed (black) those on paid/but not printed (green) and any others - i:e comps,...
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2
Return to Box Office function
Feature request
Not Planned
It would be great if when you leave the Event Summary tab on an event that it would automatically take you back to the Box Office screen, instead of going to the event calendar. It's a really minor...
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2
Highlight on seat map if customer has already booked
Feature request
Not Planned
If possible, could we have an account link to a seat map so that we can see if they have already booked for a show. This would help to avoid duplicate bookings.
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2
Promo codes in orders and reports/overview
Improvement
Not Planned
It would be great if info on promo codes could be included in orders and in event reports and overview. I understand that I can pull a report on promo code usage but it would be really helpful to see...
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