Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.
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Suggest an ideaWhat would make Ticketsolve more useful to you?
Would it be possible to rename the setting on the main Customer Records view that relates to the customer having an active online account.
Currently this toggle/status is named as 'Membership' on...
It would be beneficial to review and update access roles to better align with the specific roles and responsibilities of teams within venues.
Currently, granting full access to certain staff allows...
It would be great to be able to do the following with waiting lists:
1. Add someone to all or several waiting lists in a run without having to input their details each time.
2. Be able to change...
It would be great if info on promo codes could be included in orders and in event reports and overview. I understand that I can pull a report on promo code usage but it would be really helpful to see...
It would be so helpful if you could colour code blocked seats. We have three people blocking seats - marketing comps / artiste comps and house seats. If we could colour each differently it would be...
It would be great if when you leave the Event Summary tab on an event that it would automatically take you back to the Box Office screen, instead of going to the event calendar. It's a really minor...
It would be very helpful if a log-on could be created for training purposes and work experience kids, where they can practice and try stuff without anything actually happening!
We were wondering if there was a way for customers to be emailed with a warning when a Voucher, either a Gift voucher or Credit voucher, was expiring? I know there is the 'Benefit Expiry Warning' but...
When completing a gift voucher as a gift, the recipients email address is needed (mandatory field), but we have lots of people whom purchase as a gift but don't know the email address of the person...