Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.
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Suggest an ideaWhat would make Ticketsolve more useful to you?
It would be beneficial to review and update access roles to better align with the specific roles and responsibilities of teams within venues.
Currently, granting full access to certain staff...
Would it be possible to rename the setting on the main Customer Records view that relates to the customer having an active online account.
Currently this toggle/status is named as 'Membership' on...
It would be great if info on promo codes could be included in orders and in event reports and overview. I understand that I can pull a report on promo code usage but it would be really helpful to see...
Most of our customers use there mobile device to scan their QR codes however we do still have lots of customers that print them out. Each ticket is printed on a separate piece of paper. Is it...
The 'Payment Summary' box, on the payment page, is unnecessary.
The 'Do you have a voucher code?' link, blends in with the 'Cart Summary' and 'Your Details' boxes. (image 2)
Can we please swap...
The VAT reporting feature could be useful but you have told me that it does not cover the hidden booking charge element. Therefore it is not an accurate picture of the actual VAT applicable to our...
It would be great to add the detail of which scanners checked in how many customers on the check-in report?
Several of our large scale events have multiple gates and we need to know how many...
[Copied from Help Centre Wishlist]It would be useful to be able to see how many customers are in the database without having to create a run a report.For example, my instinct when trying to find this...
When putting in vouchers for customers to pay, a good idea would be to have something that comes up and that you can click more than one voucher at a time, rather than having to search again and...
It would be great if the show duration could be pulled into to the ticketbooth page somewhere. Perhaps in the Primary Card section? It would be great to be able to utilise that feature more since...