Ticketsolve Ideas

Ticketsolve connects teams, audiences, and data to grow revenue, elevate every moment, and transform how your organisation works, all from one platform.

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11
Enable multiple tickets on one page
Improvement
Not Planned
Most of our customers use there mobile device to scan their QR codes however we do still have lots of customers that print them out. Each ticket is printed on a separate piece of paper. Is it...
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10
Colour coded blocked seats
Feature Request
Not Planned
It would be so helpful if you could colour code blocked seats. We have three people blocking seats - marketing comps / artiste comps and house seats. If we could colour each differently it would be...
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9
Training log-in option
Feature Request
Not Planned
It would be very helpful if a log-on could be created for training purposes and work experience kids, where they can practice and try stuff without anything actually happening!
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8
Emoji / Identifier for Ticket Prices When Scanning
Improvement
Considering
If concession/u18s etc tickets were more visible when scanning customer tickets, so its easier to see at a glance if it is a regular ticket, or one that may need to be checked for ID. Similar to the...
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8
Promo codes in orders and reports/overview
Improvement
Not Planned
It would be great if info on promo codes could be included in orders and in event reports and overview. I understand that I can pull a report on promo code usage but it would be really helpful to see...
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8
On-sale time option for Effective From / To
Feature Request
Not Planned
Is it possible to add an on-sale time option to the Effective From / To box for ticket allocations? We often release tickets to our members (Friends) first, using the main on-sale time, and then...
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7
Facilitate customers reselling tickets without involving Box Office!
Feature Request
Not Planned
Our T&Cs very clearly state that we do not do refunds unless we cancel/postpone a show. However, that doesn't stop the many (many!) people from contacting us stating they no longer need/can no...
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7
Check in reports
Improvement
Under Review
It would be great to add the detail of which scanners checked in how many customers on the check-in report? Several of our large scale events have multiple gates and we need to know how many...
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7
Projects - Email Alert for Task
Feature Request
Under Review
Great feature and I hope it will streamline a lot of projects and internal comms for our teams. Could it be looked into that users receive email notifications when they are assigned to a task?
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5
Ability to archive tags
Improvement
Considering
We find the ability to archive Pricing Lists and Shows really useful in keeping a clean database. We use a lot of tags, especially in creating rules around ticket types. It would be great to have the...
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