Ticketsolve Ideas

Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.

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8
Public waiting list before events are sold out?
Feature request
Approved
Hi team! With our Christmas screenings selling fast, it would be really good if we could switch the public waiting list on before an event is fully sold out. For example, we currently have an Elf...
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8
Promo codes in orders and reports/overview
Improvement
Not Planned
It would be great if info on promo codes could be included in orders and in event reports and overview. I understand that I can pull a report on promo code usage but it would be really helpful to see...
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8
Enable multiple tickets on one page
Improvement
Not Planned
Most of our customers use there mobile device to scan their QR codes however we do still have lots of customers that print them out. Each ticket is printed on a separate piece of paper. Is it...
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7
On-sale time option for Effective From / To
Feature request
Not Planned
Is it possible to add an on-sale time option to the Effective From / To box for ticket allocations? We often release tickets to our members (Friends) first, using the main on-sale time, and then...
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7
Donations- Round Up
Improvement
Approved
I know donations is something we can do with Ticketsolve but we wanted to see whether there was more scope in it. I know currently we can add a box and have set options for donations which pop...
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6
Training log-in option
Feature request
Not Planned
It would be very helpful if a log-on could be created for training purposes and work experience kids, where they can practice and try stuff without anything actually happening!
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6
Membership Renewal via Direct Debit
Feature request
In progress
It would be great to have a payment option of Direct Debit for memberships. We have an annual membership and it would be great if we could set it to collect annually in order to automatically renew...
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6
Expiry warning for Vouchers
Feature request
Approved
We were wondering if there was a way for customers to be emailed with a warning when a Voucher, either a Gift voucher or Credit voucher, was expiring? I know there is the 'Benefit Expiry Warning' but...
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6
Sold Out Indicator
Improvement
Approved
Love the new low availability indicator, but when the show does sell out it would be nice for this indicator to say Sold Out as it is not visible a show is sold out on the what's on page.
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5
Quicker Door Sales
Feature request
Approved
Just an example, we run late night events where customers, generally, don't buy their tickets ahead of time. The majority queue up to pay on the way in. We manage all these purchases through...
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