Ticketsolve Ideas

Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.

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Suggest an idea What would make Ticketsolve more useful to you?
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5
Training log-in option
Feature request
Not Planned
It would be very helpful if a log-on could be created for training purposes and work experience kids, where they can practice and try stuff without anything actually happening!
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5
Venue Management Functionality
Feature request
Under review
To make Ticketsolve, even better than it already is, would be to have an integrate Venue & Event Management functionality. Many venues struggle to find a 'one stop shop' solution that works for...
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4
Targeting Late Bookers (report)
Feature request
Under review
It would be really useful if I could create reports on customers who book last minute for events and be able to break this down per show as well as being able to report on just a timeframe. It would...
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4
Quick View of Total Database Number
Improvement
Not Planned
[Copied from Help Centre Wishlist]It would be useful to be able to see how many customers are in the database without having to create a run a report.For example, my instinct when trying to find this...
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4
Customer paying via vouchers
Improvement
Not Planned
When putting in vouchers for customers to pay, a good idea would be to have something that comes up and that you can click more than one voucher at a time, rather than having to search again and...
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4
VAT on booking charges
Improvement
Under review
The VAT reporting feature could be useful but you have told me that it does not cover the hidden booking charge element. Therefore it is not an accurate picture of the actual VAT applicable to our...
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3
Clearer Voucher Code Input Online
Improvement
Under review
The 'Payment Summary' box, on the payment page, is unnecessary. The 'Do you have a voucher code?' link, blends in with the 'Cart Summary' and 'Your Details' boxes. (image 2) Can we please swap...
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3
Projects - Email Alert for Task
Feature request
Under review
Great feature and I hope it will streamline a lot of projects and internal comms for our teams. Could it be looked into that users receive email notifications when they are assigned to a task?
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3
Cancelled shows - email reminder
Improvement
Not Planned
Whenever a show is cancelled and states on the system cancelled, is there any way for an instance to stop reminders going out for these shows. Maybe a rule put in place that reads the system and the...
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3
Gift voucher as a gift
Improvement
Not Planned
When completing a gift voucher as a gift, the recipients email address is needed (mandatory field), but we have lots of people whom purchase as a gift but don't know the email address of the person...
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Changelog Ideas Roadmap