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We were wondering if there was a way for customers to be emailed with a warning when a Voucher, either a Gift voucher or Credit voucher, was expiring? I know there is the 'Benefit Expiry Warning' but...
Hello! It would be very beneficial if customers could add benefits to their Google or Apple wallets, in the same way as tickets. A customer would then easily be able to show the benefit to in person...
Our T&Cs very clearly state that we do not do refunds unless we cancel/postpone a show. However, that doesn't stop the many (many!) people from contacting us stating they no longer need/can no...
It would be great to add the detail of which scanners checked in how many customers on the check-in report?
Several of our large scale events have multiple gates and we need to know how many...
Customers have mentioned that gifting options on Benefits lack the option to date them, ie send on a birthday e.t.c - this functionality exists for vouchers and would be great to include with...
Once an order is complete it would be great to have the customer name on that final screen ; ) Us old ones have forgotten the name by the time the bookings complete and we have to write down the...
It would be really useful if I could create reports on customers who book last minute for events and be able to break this down per show as well as being able to report on just a timeframe. It would...
Hey hey,
I know there is an option for Abandoned Cart automation via MailChimp, but it never works, so I was wondering if there's any scope to adding an 'Abandoned Cart' automation to the list...
Great feature and I hope it will streamline a lot of projects and internal comms for our teams. Could it be looked into that users receive email notifications when they are assigned to a task?
When an event is on sale during a members-only period, but already listed on Ticketbooth or even before it’s on sale to anyone, would it be possible to include a small pop-up or banner with a...