Ticketsolve Ideas

Ticketsolve connects teams, audiences, and data to grow revenue, elevate every moment, and transform how your organisation works, all from one platform.

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6
Emoji / Identifier for Ticket Prices When Scanning
Improvement
Approved
If concession/u18s etc tickets were more visible when scanning customer tickets, so its easier to see at a glance if it is a regular ticket, or one that may need to be checked for ID. Similar to the...
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5
Add Benefit to Wallet
Feature request
Approved
Hello! It would be very beneficial if customers could add benefits to their Google or Apple wallets, in the same way as tickets. A customer would then easily be able to show the benefit to in person...
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5
Gifting Options on Benefits to match vouchers
Feature request
Under review
Customers have mentioned that gifting options on Benefits lack the option to date them, ie send on a birthday e.t.c - this functionality exists for vouchers and would be great to include with...
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5
Check in reports
Improvement
Under review
It would be great to add the detail of which scanners checked in how many customers on the check-in report? Several of our large scale events have multiple gates and we need to know how many...
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4
Targeting Late Bookers (report)
Feature request
Under review
It would be really useful if I could create reports on customers who book last minute for events and be able to break this down per show as well as being able to report on just a timeframe. It would...
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4
Projects - Email Alert for Task
Feature request
Under review
Great feature and I hope it will streamline a lot of projects and internal comms for our teams. Could it be looked into that users receive email notifications when they are assigned to a task?
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4
Onsale Countdown Timer Members Only
Feature request
Not Planned
When an event is on sale during a members-only period, but already listed on Ticketbooth or even before it’s on sale to anyone, would it be possible to include a small pop-up or banner with a...
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4
Waiting List - Date Added Column
Feature request
Approved
When we download the waiting list it shows the date and time customers joined the waiting list. It would be great to see this on the waiting list screen too if possible without having to download it.
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4
Facilitate customers reselling tickets without involving Box Office!
Feature request
Not Planned
Our T&Cs very clearly state that we do not do refunds unless we cancel/postpone a show. However, that doesn't stop the many (many!) people from contacting us stating they no longer need/can no...
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4
Upcoming Alert - Amend Schedule at Show/Event Level
Improvement
In progress
[Copied from Help Centre Wishlist]Is it possible to amend the pre-event alert lead time on one show or event only? . It would be good if I could sent out an automated alert a few days before an event...
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Changelog Ideas Roadmap