Ticketsolve Ideas

Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.

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Suggest an idea What would make Ticketsolve more useful to you?
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2
Highlight on seat map if customer has already booked
Feature request
Not Planned
If possible, could we have an account link to a seat map so that we can see if they have already booked for a show. This would help to avoid duplicate bookings.
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2
easier way to identify printed tickets on seat plan
Feature request
Not Planned
with our previous ticketing system upon looking at seating plan the user could see immediately what had been paid/ printed (black) those on paid/but not printed (green) and any others - i:e comps,...
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2
Discount Types
Improvement
Not Planned
It would great to be able to see what type of discount has been added when tickets are in the basket. This is so that when selling tickets staff can tells customers why they are getting a discount...
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2
New Show Title text options
Improvement
Not Planned
Literary Festival requested various italics and strikethoughs for titles of new shows to correspond with book titles. Flexibility to do this would be great. Thanks.
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2
Edit Comments
Feature request
Not Planned
Request to edit Customer and Order comments (similar to how post-it event comments can now be edited)
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2
Cancelled shows - email reminder
Improvement
Not Planned
Whenever a show is cancelled and states on the system cancelled, is there any way for an instance to stop reminders going out for these shows. Maybe a rule put in place that reads the system and the...
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2
Improve tag management user interface
Improvement
Not Planned
One aspect we would like to improve is the tag management functionality, which would assist in managing tags. • Tag Folders or Categories: The ability to organise tags into folders such as “System...
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2
Event time disappears once SOLD OUT
Feature request
Not Planned
If appears that when that when an event is sold out the event times no longer appear on the event listing. The only solution at present it to manually add the event and door times to the show...
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2
Wheelchair ticket type
Improvement
Not Planned
To have a designated separated button function for wheelchair seats - same as the concession & full according to the venue
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1
Noticeboard - text formatting
Improvement
Not Planned
Hi, we use the noticeboard function to list all our upcoming on-sales. Would it be possible to add the ability to format text to make it easier to read sections of the noticeboard. Specifically a...
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