Ticketsolve Ideas

Ticketsolve connects teams, audiences, and data to grow revenue, elevate every moment, and transform how your organisation works, all from one platform.

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6
Expiry warning for Vouchers
Feature request
Approved
We were wondering if there was a way for customers to be emailed with a warning when a Voucher, either a Gift voucher or Credit voucher, was expiring? I know there is the 'Benefit Expiry Warning' but...
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6
Add Benefit to Wallet
Feature request
Approved
Hello! It would be very beneficial if customers could add benefits to their Google or Apple wallets, in the same way as tickets. A customer would then easily be able to show the benefit to in person...
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6
Facilitate customers reselling tickets without involving Box Office!
Feature request
Not Planned
Our T&Cs very clearly state that we do not do refunds unless we cancel/postpone a show. However, that doesn't stop the many (many!) people from contacting us stating they no longer need/can no...
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6
Check in reports
Improvement
Under review
It would be great to add the detail of which scanners checked in how many customers on the check-in report? Several of our large scale events have multiple gates and we need to know how many...
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5
Gifting Options on Benefits to match vouchers
Feature request
Under review
Customers have mentioned that gifting options on Benefits lack the option to date them, ie send on a birthday e.t.c - this functionality exists for vouchers and would be great to include with...
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5
Customer Name on Confirmation Pop-Up
Improvement
Approved
Once an order is complete it would be great to have the customer name on that final screen ; ) Us old ones have forgotten the name by the time the bookings complete and we have to write down the...
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4
Targeting Late Bookers (report)
Feature request
Under review
It would be really useful if I could create reports on customers who book last minute for events and be able to break this down per show as well as being able to report on just a timeframe. It would...
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4
Abandoned Cart automation
Feature request
In progress
Hey hey, I know there is an option for Abandoned Cart automation via MailChimp, but it never works, so I was wondering if there's any scope to adding an 'Abandoned Cart' automation to the list...
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4
Projects - Email Alert for Task
Feature request
Under review
Great feature and I hope it will streamline a lot of projects and internal comms for our teams. Could it be looked into that users receive email notifications when they are assigned to a task?
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4
Onsale Countdown Timer Members Only
Feature request
Not Planned
When an event is on sale during a members-only period, but already listed on Ticketbooth or even before it’s on sale to anyone, would it be possible to include a small pop-up or banner with a...
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