Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.
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Suggest an ideaWhat would make Ticketsolve more useful to you?
Hello! It would be very beneficial if customers could add benefits to their Google or Apple wallets, in the same way as tickets. A customer would then easily be able to show the benefit to in person...
Customers have mentioned that gifting options on Benefits lack the option to date them, ie send on a birthday e.t.c - this functionality exists for vouchers and would be great to include with...
It would be great to add the detail of which scanners checked in how many customers on the check-in report?
Several of our large scale events have multiple gates and we need to know how many...
It would be really useful if I could create reports on customers who book last minute for events and be able to break this down per show as well as being able to report on just a timeframe. It would...
Great feature and I hope it will streamline a lot of projects and internal comms for our teams. Could it be looked into that users receive email notifications when they are assigned to a task?
Our T&Cs very clearly state that we do not do refunds unless we cancel/postpone a show. However, that doesn't stop the many (many!) people from contacting us stating they no longer need/can no...
[Copied from Help Centre Wishlist]Is it possible to amend the pre-event alert lead time on one show or event only? . It would be good if I could sent out an automated alert a few days before an event...
[Copied from Help Centre Wishlist]It would be useful to be able to see how many customers are in the database without having to create a run a report.For example, my instinct when trying to find this...
Once an order is complete it would be great to have the customer name on that final screen ; ) Us old ones have forgotten the name by the time the bookings complete and we have to write down the...
When putting in vouchers for customers to pay, a good idea would be to have something that comes up and that you can click more than one voucher at a time, rather than having to search again and...