Ticketsolve Ideas

Ticketsolve is a ticketing, marketing, CRM, fundraising and memberships platform for arts and culture organisations, with a reputation as a valued strategic partner to our customers that has built up over the past 15 years.

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Suggest an idea What would make Ticketsolve more useful to you?
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3
Check in reports
Improvement
Under review
It would be great to add the detail of which scanners checked in how many customers on the check-in report? Several of our large scale events have multiple gates and we need to know how many...
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3
Subscriptions - longer than 12 months
Improvement
Not Planned
Would we be able to extend the period of being able to send a subscription to agents? Some of our shows are 18/24 months away, meaning I'm sending them manually. Would be handy to be able to set...
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2
Event time disappears once SOLD OUT
Feature request
Not Planned
If appears that when that when an event is sold out the event times no longer appear on the event listing. The only solution at present it to manually add the event and door times to the show...
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2
Edit Comments
Feature request
Not Planned
Request to edit Customer and Order comments (similar to how post-it event comments can now be edited)
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2
New Show Title text options
Improvement
Not Planned
Literary Festival requested various italics and strikethoughs for titles of new shows to correspond with book titles. Flexibility to do this would be great. Thanks.
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2
Discount Types
Improvement
Not Planned
It would great to be able to see what type of discount has been added when tickets are in the basket. This is so that when selling tickets staff can tells customers why they are getting a discount...
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2
Wheelchair ticket type
Improvement
Not Planned
To have a designated separated button function for wheelchair seats - same as the concession & full according to the venue
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2
easier way to identify printed tickets on seat plan
Feature request
Not Planned
with our previous ticketing system upon looking at seating plan the user could see immediately what had been paid/ printed (black) those on paid/but not printed (green) and any others - i:e comps,...
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2
Highlight on seat map if customer has already booked
Feature request
Not Planned
If possible, could we have an account link to a seat map so that we can see if they have already booked for a show. This would help to avoid duplicate bookings.
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2
Improve tag management user interface
Improvement
Not Planned
One aspect we would like to improve is the tag management functionality, which would assist in managing tags. • Tag Folders or Categories: The ability to organise tags into folders such as “System...
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Changelog Ideas Roadmap